FAQ

Knowledge Base

FAQ2021-08-24T14:11:57+08:00
How to add new user2021-08-24T14:22:34+08:00
  1. Select *Add New User*

User1 How to add new user

2. Select a user role to give authority to their editing permission

User2 How to add new user

3. Lastly, select *add new user* (Done)

User3 How to add new user

How to add post and page2021-08-24T14:31:42+08:00

Post

1. Click *Add New* Button

Post1 How to add post and page

2. Enter Post Title

Post2 How to add post and page

3. Select / Add new category at sidebar menu (Optional)

Post3 How to add post and page

4. Add a tag for your post (Optional)

Post4 How to add post and page

5. Set the theme setting at sidebar menu (Optional)

Post5 How to add post and page

6. Lastly, select *publish* (Done)

Post6 How to add post and page

Page

1. Click *Add New* Button

Page1 How to add post and page

2. Enter Page Title

Page2 How to add post and page

3. Set the theme setting at sidebar menu (Optional)

Page3 How to add post and page

4. Lastly, select *publish* (Done)

Page4 How to add post and page

How to add product and create category2021-08-24T14:21:18+08:00

Product

  1. To add a new product, select *add new* on the left and enter your product name

Product1 How to add product and create category

2. Select the product category from the sidebar menu

Product2 How to add product and create category

3. Scroll to the bottom and enter the price of the product, if there is a discount, you need to enter *Sale Price*­­­

Product3 How to add product and create category

4. Select the product image you want

Product4 How to add product and create category

5. For multiple product images, you can choose to add all at once

Product5 How to add product and create category

6. After setting, select *publish* (Done)

Product6 How to add product and create category

Category

1. You need to add new categories for different types of products

Category1 How to add product and create category

2. Select a display type that you desire

Category2 How to add product and create category

3. Select a parent category for your product

Category3 How to add product and create category

4. After setting, select *publish* (Done)

Category5 How to add product and create category

 

How to change image in Smart Slider2021-08-24T14:26:21+08:00
  1. Click *go to dashboard*

Slider1 How to change image in Smart Slider

2. Select the smart slider that has been created and click *edit*

Slider2 How to change image in Smart Slider

3. Select the slide that you want to edit

Slider3 How to change image in Smart Slider

4. Click “+” to change your image

Slider4 How to change image in Smart Slider

5. For content, click on the layer that you want to edit

Slider5 How to change image in Smart Slider

How to login webmail by using bluemail2022-02-24T15:48:05+08:00

Step 1

-Key in your email address and password
-Uncheck the checkbox Automatic
-Click Next

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Step 2
-Select IMAP for this account

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Step 3
– It will show incoming server settings, you can set as follows -**Password is your login password

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Step 4
– It will show outgoing server settings, you can set as follows -**Password is your login password

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Step 5
-Fill in your account name and description, you will complete the setup and click Done

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How to login webmail by using Thunderbird2022-02-24T16:37:39+08:00

Step 1

Download Thunderbird at https://www.thunderbird.net/en-US/

Step2

After installation, open the Thunderbird

Step 3

Enter your name, Email address and password at the pop-up window when you first time run Thunderbird.

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if not, just click the right side and click the ‘New’

step3t1 How to login webmail by using Thunderbird

Then, click the Existing Mail Account to login your account.

step3t2 How to login webmail by using Thunderbird

Step 4

Before you login your account, make sure you had configure setting manually.
First, click the configure manually button

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Next, change the server name to mail.domainname.com in Incoming and Outcoming column.
Then, set the Incoming Port IMAP to 993 and Outcoming Port SMTP to 465. If not, you are unable to send Email because the port match incorrectly. After this click Re-test and done.

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How to reset your password2021-08-24T14:12:44+08:00
  1. Click *lost your password*

Password1 How to reset your password

2. Enter your username or email address

Password2 How to reset your password

3. Enter your new password and click *reset password* (Done)

Password3 How to reset your password

 

 

How we can help2021-08-20T11:00:28+08:00

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